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Yes, we are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from Evone.
Please contact us here if you think a product listed on our website does not meet these standards.
You may receive items in your order separately because they are sold by different sellers and are shipped at different times.
Simply register within 1 minute or login with your Facebook account if you do not have an existing account.
Shopping on Evone is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘Buy Now’ to add this product to your cart
- Click on ‘VIEW CART and CHECKOUT’ in the pop up
- Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your Email and password
- Enter your shipping/billing information, ensuring your address is complete and accurate
- Choose your preferred payment option
- Click on ‘Confirm order’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.
Step 1: Log your return request
- Option 1: Go to Contact us and send us mail with your order details.
- Option 2: Call our customer care at 0803-5556-179
Step 2: Pack your product
- All items must be returned in their original packaging
- Include all tags, accessories or gifts you received
Step 3: Return your product
- If you requested a pickup, we will contact you to arrange a pickup time.
- If you selected a drop-off station, please drop your package at your selected drop off station following the given instructions (no shipping charges will apply).
There are no hidden costs or charges when you order from Evone. All costs are 100% visible at the end of the checkout process.
We will send you regular updates about the status of your order via emails and SMS. Once your order has left our warehouse, you can track its status by entering your tracking number on https://www.evoneng.com/track/.
Yes, please ensure your representative has the tracking number and a signed copy of your ID.
Products sold directly by Evone are purchased from authorized distributors. Some of the devices are covered under a manufacturer warranty.
We also offer a standard 7 day return policy for eligible items in case you need to make a return.
To return any items bought on evoneng.com, ensure the item is in line with the conditions in the Return Policy. All items have free insurance coverage against theft and damage during transit.
Evoneng.com doesn’t deliver items internationally.
You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the delivery address is within Nigeria.
There are no extra taxes, hidden costs or additional dispatch charges.
The price mentioned on the website is the final price, what you see is what you pay. Our prices are all inclusive, all taxes are included with the list prices.
Yes it can however this depends on the product ordered and the location for delivery.
Still Need Help?
Just relax Evone family is always here to assist you 24 hours a day,7 days of the week.Live agents are available from Monday to Sunday 8:00 AM to 12:00 AM,Public Holidays 9:00 AM to 6:00 PM
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